Apply or access applications

Apply or access applications

The AUC uses the eFiling System, a web-based tool, to manage documents and consider applications.

The eFiling System is the tool that is used to file application documents and for participants to provide their input by filing documents. It provides public access to documents the AUC will consider before making its decision about an application. Anyone can access the system; you just need to create an account using an email address and password. 
 
Once you have logged in to the eFiling System you can review applications and the other submissions that the Commission is considering in its review. You can also register to participate, upload your submissions and evidence and revise your previously submitted document. 
 
Below is a general overview about how to create an account and general application actions. Please visit How to use the eFiling System for quick tips and the eFiling System User Guide for further guidance. If you have questions or need assistance please email us at info@auc.ab.ca or call 403-592-4500, 403-592-4401, or 780-422-2075.

Create an account 

Individual accounts: Go to the eFiling System, available from the top right corner, or bottom, of every page on the AUC website.
 
Business accounts (also called organizational accounts): If you will be filing information on behalf of a business or organization, please email your request for a new account to info@auc.ab.ca with the following information:
  • organization name
  • address
  • name, email address and phone number of the person to be assigned as account administrator. 

Find an application 

Often several applications are filed for a single project, each application relating to a certain aspect of the project. All of the applications filed in relation to the project are combined into a single proceeding where all of the applications will be reviewed and considered. To find an application it is easiest if you know the proceeding number assigned to the application and entering that number into the Go to… field and entering Go. The proceeding number is the first five digits of the application number and is provided on all notices.
 
If you don’t have the proceeding number you can find an application by logging in to the eFiling System and using the Find in the top tool bar. To find applications enter the application description in the top field or filter by selecting an applicant, applicant category, type or other ways to narrow down your results. When you are done click on the Find button. 
The results will be listed with applications and proceeding numbers (hyperlinks) that can be used to take you directly to where the application documents are found or where the complete proceeding can be found.

File an application

Applications are usually filed by a business or organization to apply for a utility project, to file rate applications or for other matters as designated in AUC rules. An application can also be filed in certain instances to escalate a micro-generation application or complaint. For more information about submitting a complaint, please contact the AUC at info@auc.ab.ca or call us before you file an application. 
 
The steps required to file an application are found in the file an application quick tip, however the requirements for a complete application must follow what has been designated in the applicable rule. These rule descriptions indicate the rules that apply to various types of applications submitted to the Alberta Utilities Commission. Please ensure that you fill out the required forms, templates and reference materials for applications filed with the Commission. They are cross-referenced to the applicable rule for your convenience.
 
 
 

Access all regulatory documents

Anyone can access applications and proceeding information through the eFiling System.

Create a new account or log in below