• A consultation regarding proposed changes to Rule 020: Rules Respecting Gas Utility Pipelines was initiated on January 30, 2019, through Bulletin 2019-01. Written feedback, comments and suggestions on these requirements must be submitted by 4 p.m. on March 1, 2019.
  • Customer billing standards are now enforced with specified penalties to energy service providers when customer services standards and other specified errors in retail billing occur. See the full update for more information.  
  • The AUC has issued a new Rule 032: Specified Penalties for Contravention of AUC Rules and has made revisions to Rule 003, Rule 021 and Rule 028. See Bulletin 2018-20 and the Rule-related consultations page for more information. 
  • News and bulletins (full list).  
Hearings and meetings
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