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Alberta Utilities Commission (AUC) |
Calgary Head Office:
Fifth Avenue Place
Fourth Floor, 425 First Street S.W.
Calgary AB T2P 3L8
Phone: 403-592-8845 (UTIL)**
Fax: 403-592-4406 |
Edmonton Office:
Tenth Floor, 10055 106 Street
Edmonton AB T5J 2Y2
Phone: 780-427-4901**
Fax: 780-427-6970 |
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Hours of Operation: 8 a.m. to 4:30 p.m. |
** For Toll Free Access to the above phone numbers from anywhere in Alberta, please dial the Rightline at 310-0000 and enter the 10-digit number to be connected **
AUC contacts:
Consumer Relations
Information Services Group
Electronic Filing Services Support
FOIP Coordinator
Markets Division
Media Inquiries
Website Administrator
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Consumer Relations
Contact Consumer Relations for:
- Questions or concerns about rates or terms and conditions of utility service
- Utility disconnection and reconnection issues
- Disputes with your natural gas, electricity or water utility service provider that you have been unable to resolve
- Inquiries regarding gas or electric facilities
- Other general inquiries
Click here for more information regarding concerns with utility service, rates or disputes
Phone: 780-427-4903
Email: consumer-relations@auc.ab.ca
** For Toll Free Access to the above phone number, from anywhere in Alberta, please dial the Rightline at 310-0000 and then enter the 10-digit number: 780-427-4901 and press 1 ** |
Information Services Group
The Information Services Group can assist in finding documents relating to AUC applications, such as historical decisions and orders.
Phone: 403-592-4500
Email: info@auc.ab.ca
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FOIP coordinator
The AUC's FOIP Coordinator responds to questions about access to information and protection of privacy under the Freedom of Information and Protection of Privacy Act:
Brady Gabert
Phone: 403-592-4524
Email: brady.gabert@auc.ab.ca
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