|
Alberta Utilities Commission (AUC) |
Calgary Head Office:
Fifth Avenue Place
4th Floor, 425 - 1st Street SW
Calgary AB T2P 3L8
Phone: 403-592-8845 (UTIL)
Fax: 403-592-4406 |
Edmonton Office:
10th Floor, 10055 - 106 Street
Edmonton AB T5J 2Y2
Phone: 780-427-4901
Fax: 780-427-6970 |
|
Hours of Operation: 8:30 a.m. to 4:30 p.m. |
AUC Contacts:
Facilities Division, Rates Division & General Inquires
Complaints Group
Information System Services Group
Electronic Filing Services Support
FOIP Coordinator
Markets Division
Media Inquiries
Website Administrator
** For Toll Free Access to any AUC contact, anywhere in Alberta, please dial the Rightline at 310-0000 and enter the desired 10 digit number below to be connected **
Complaints Group
The AUC’s Utilities Complaints telephone line is for customers who have been unable to resolve a dispute with the natural gas, electricity or water utility provider or Albertan's who have questions or concerns about utility services in general.
Phone: 780-427-4903
Email: utilitiesconcerns@auc.ab.ca
|
FOIP Coordinator
The AUC's FOIP Coordinator responds to questions about access to information and protection of privacy under the Freedom of Information and Protection of Privacy Act:
Holly Lee
Phone: 403-592-4376
Email: holly.lee@auc.ab.ca
|
Markets Division
Inquiries regarding Markets should be directed to one of the following. Inquiries regarding Market Rules should be directed to Darin Lowther |
| Darin Lowther, Director, Market Rules |
403-592-4507 |
darin.lowther@auc.ab.ca |
| John Esaiw, Markets Executive Director |
403-592-4479 |
john.esaiw@auc.ab.ca |