Alberta Utilities Commission
Hours of operation: 8 a.m. to 4:30 p.m.
** For toll-free access to the above phone numbers from anywhere in Alberta, please dial the Rightline at 310-0000 and enter the 10-digit number to be connected **
Consumer RelationsContact Consumer Relations for:
The understanding your bill section of the website has more information regarding concerns with utility service, rates or disputes.
** For toll free access to the above phone number, from anywhere in Alberta, please dial the Rightline at 310-0000 and then enter the 10-digit number: 780-427-4901 and press 1 **
Information and technology services groupThe information and technology services group can assist in finding documents relating to AUC applications, such as historical decisions and orders as well as provide technical support with the AUC's electronic filing system.
Freedom of information and privacy coordinatorThe AUC's freedom of information and privacy coordinator responds to questions about access to information and protection of privacy under the
Freedom of Information and Protection of Privacy Act:
Holly LeePhone: 403-592-4376Email:
Market Oversight and Enforcement Division
Fino Tiberi, Executive Director, Market Oversight and Enforcement DivisionPhone: firstname.lastname@example.org
Media inquiriesMedia inquiries should be directed to:
Jim Law, External Relations DirectorPhone: 403-512-3417Email:
Website administratorPlease contact the website administrator with your comments, questions or problems with the AUC website.