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Alberta Utilities Commission (AUC) |
Calgary Head Office:
Fifth Avenue Place
4th Floor, 425 - 1st Street SW
Calgary AB T2P 3L8
Phone: 403-592-8845 (UTIL)**
Fax: 403-592-4406 |
Edmonton Office:
10th Floor, 10055 - 106 Street
Edmonton AB T5J 2Y2
Phone: 780-427-4901**
Fax: 780-427-6970 |
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Hours of Operation: 8:00 a.m. to 4:30 p.m. |
** For Toll Free Access to the above phone numbers, from anywhere in Alberta, please dial the Rightline at 310-0000 and enter the 10-digit number to be connected **
AUC Contacts:
Facilities Division, Rates Division & General Inquires
Complaints Group
Information System Services Group
Electronic Filing Services Support
FOIP Coordinator
Markets Division
Media Inquiries
Website Administrator
Complaints Group
The AUC’s Utilities Complaints telephone line is for customers who have been unable to resolve a dispute with the natural gas, electricity or water utility provider or Albertan's who have questions or concerns about utility services in general.
Phone: 780-427-4903
Email: utilitiesconcerns@auc.ab.ca
** For Toll Free Access to the above phone number, from anywhere in Alberta, please dial the Rightline at 310-0000 and then enter the 10-digit number: 780-427-4901 and press 1 to be connected to the complaints group ** |
FOIP Coordinator
The AUC's FOIP Coordinator responds to questions about access to information and protection of privacy under the Freedom of Information and Protection of Privacy Act:
Holly Lee
Phone: 403-592-4376
Email: holly.lee@auc.ab.ca
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