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Rule 030: Compliance with the Code of Conduct Regulation

Effective date

January 1, 2017


​Rule 030 sets out the rules to ensure that gas and electric distributors, their regulated rate suppliers and affiliated retailers comply with the Code of Conduct Regulation. The rule establishes processes for parties to submit varied compliance plans for approval, and timing of reports of instances of non-compliance including actions taken to remedy the non-compliance. The rule also includes details on audit cost recovery and timing of exemptions.


​Previous versions of this rule, documents related to consultations and related bulletins can be found in the consultations library. To find the information related to this rule hover over the topic heading and select Rule 030.


Code of conduct compliance plan template
Code of conduct compliance plan template - varied (revised)

Code of conduct non-compliance reporting template
Code of conduct annual compliance reporting template