Rule 004 sets out the requirements for owners of electric or natural gas distribution systems to provide timely and accurate tariff billing information to retail service providers in a standardized format. This helps to ensure that billing to the end-use electricity and natural gas customers are also billed in a timely and accurate manner.
The AUC initially developed the tariff billing code in 2004 using a consultative process to define the necessary business rules and processes to enable the transfer of billing information between AUC-regulated electric and natural gas distribution companies and the retailers that are responsible for billing the end-use customers.
The AUC regularly engages with stakeholders to identify improvements and revisions that need to be made to Rule 004 to keep the rule relevant and reflective of the requirements of the retail electricity and natural gas market.
The distributor and retailer test scenarios have be developed as a result of the most recent work of the tariff billing code revision working group.
The Commission approved changes to Rule 004: Tariff Billing Code Rules on September 30, 2016. The current version of Rule 004 is version 2.1 and the following documents are related to the most recent consultation with stakeholders regarding the most recent changes to the rule.
Bulletin 2016-17 AUC Rule 004 (Version 2.1) Stakeholder comment table
Documents related to previous stakeholder consultations about this rule can be sorted and filtered by hovering over the table column headings in the list provided at the bottom of this page.
Carbon Levy Implementation and follow-up
February 28, 2017, meeting summary
Carbon Levy Implementation test files
September 7, 2016, meeting summary
Fort McMurray fires stakeholder meetings on customer and billing issues
On May 3, 2016, Fort McMurray and surrounding areas in the Regional Municipality of Wood Buffalo were under threat of an out of control wildfire that resulted in the government issuing a mandatory evacuation order to approximately 80,000 residents in the area. On May 4, 2016, ATCO Electric and ATCO Gas advised market participants that they were actively monitoring the situation in the Regional Municipality of Wood Buffalo area and working with local authorities and provincial officials to keep residents, employees and emergency personnel safe.
In order to ensure effective oversight of utility delivery, and to support government efforts to minimize the impact on affected Albertans, AUC staff invited industry stakeholders who had customers in the Regional Municipality of Wood Buffalo area to participate in a number of telephone conference calls.
Fort McMurray fires stakeholders meetings summary (May to June 2016)
Customer billing summary scenarios table
The standard codes defined in this section are limited to those not contained in the code. Alberta Municipal Affairs is the source of record for the municipality codes and therefore, its format standards will remain, and market participants should be aware of changes made to this format through Municipal Affairs. Other codes, including tariff rate codes, tariff cross reference codes, component type codes, one-time charge codes and miscellaneous determinant codes will be maintained by each distributor and provided to the AUC for publication on this web site.
TBC Municipality codes (Last updated December 10, 2015) TBC REA codes (Last updated August 5, 2015) Local Access Fee Recommended Municipality Names (Last updated December 10, 2015)
V2.0 Production (effective April 1, 2015) AltaGas Utilities [zip file] (Last updated: December 20, 2016) ATCO Electric [zip file] (Last updated: March 23, 2016) ATCO Gas North [zip file] (Last updated: December 20, 2016) ATCO Gas South [zip file] (Last updated: December 20, 2016) City of Lethbridge [zip] (Last updated: March 16, 2016) ENMAX Power [zip file] (Last updated: February 14, 2017) EPCOR Distribution & Transmission [zip file] (Last updated: June 23, 2017) EQUS [zip file] (last updated: June 26, 2017) FortisAlberta [zip file] (Last updated: March 17, 2017)
Background to Development of the Code Letter to Stakeholders (Feb 27, 2004) Announcing the process and inviting feedback Project Charter (May 21, 2004) Tariff Billing Code Standards Development Project Program Charter - Phase II (Nov 15, 2004)
Communications with Steering Committee
Retailer Performance Metrics Reporting The following document templates are to be used by regulated retailers for reporting results for each of the retailer performance metrics described in Table 2-2 in Section 2.14 of the code.
Performance Metrics Quarterly Report Template [Word file] (Last Updated: Jul 20, 2007) Performance Metrics Supporting Data Template [Excel file] (Last Updated: Jul 20, 2007)
Performance Monitoring Metrics Pseudocode The following document describes, in a generic way, the programming logic that should be taken into consideration when developing reporting results for each of the distributor performance metrics described in Table 2-2 in Section 2.14 of the code.
Performance Monitoring Metrics Pseudocode (Last Updated: Jul 20, 2007)
Distributor Performance Monitoring Metrics Reporting The following document templates are to be used by regulated electric and gas distributors for reporting results for each of the distributor performance metrics described in Table 2-2 in Section 2.14 of the code.
Performance Metrics Quarterly Report Template [Word file] (Last Updated: Jul 20, 2007)
Performance Metrics Supporting Data Template [Excel file] (Last Updated: Jul 20, 2007)
Distributor Specific Practices Distributors have different operational practices that affect how tariff billing information is disclosed.
AltaGas Utilities Inc. distributor specific practices
The AUC has solicited disclosure of the following: Deemed Time [Excel file] (Last updated: Sep 29, 2006) Charge Alignment Greater than 365 Days [PDF file] (Sep 28, 2005) Optional Processing [zip file] (Oct 17, 2005)
Compliance Plans The compliance plans outline the procedures, roles, responsibilities and timelines to transact according to the rule. Version 2.0 of the rule was in effect as of April 1, 2015.
AltaGas Utilities Inc.
Compliance Plans applicable to previous versions of the Tariff Billing Code (Versions 1.0 to 1.3) ATCO Electric ATCO Gas Direct Energy Regulated Services ENMAX Power EPCOR Distribution EPCOR Energy Alberta Inc. EPCOR Energy Inc. FortisAlberta Inc.
Compliance Plans - Exemptions
Exemptions, if any, can be found within the compliance plan of the individual distributor and regulated rate providers.