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Owners of electric utilities have always been required to provide safe and adequate service. With the proclamation of the new Electric Utilities Act, S.A. 2003, on June 1, 2003, the AUC’s predecessor, the EUB, gained the legislative authority to make and enforce rules respecting service quality standards.
Summary of activity for owners of electric distribution systems and gas distributors: Service Quality and Reliability Plans
Summary of activity for regulated rate providers and default supply providers:  Service Quality and Reliability Plans