AUC introduces pilot programs to provide notice and information to residents
October 16, 2020
The AUC is continuously looking for
effective and efficient ways to improve our processes and provide opportunities
to have a say about utility development in Alberta.
The AUC recently introduced a pilot program
for issuing notices in postcard form and providing a project web page with more
detailed information about opportunities for having a say about the project. The
simplified notice will provide more than 84,000 east and central Albertans with
information about the tice of
hearing Central East
Transfer-out Transmission Development Project (CETO).
The ways that Albertans get their
information is constantly changing. The AUC recognizes that simple and
efficient ways of delivering information can save time and money, while
communicating important information. The postcards will help provide more
specific and targeted delivery of AUC notices and help provide Albertans with
the tools they need to find additional information and get involved with its
proceedings. The AUC will also be introducing a new business process that
includes requesting applicants to share AUC facility project notices on their digital
media feeds and distribute the notices through any project-related email
distribution list. This practice will be used for facilities projects in the
In addition to implementing a new
alternative for providing notice, the AUC is also introducing a new method for
hosting information sessions which will be piloted with the CETO proceeding.
Rather than holding a traditional
information session, the AUC will be posting a short video on our external
website and holding virtual question and answer sessions from the William
Andrew Grieve Hearing Room in Calgary on October 27 and 28, 2020 to answer
questions from interested participants who have pre-registered. The AUC
typically holds in-person information sessions whenever an oral hearing is
scheduled to provide information about how participants can get involved in the
proceeding and funding that may be available for legal representation and
expert witnesses. The AUC will also be available to answer questions over the phone
for those who are unable to attend the Q and A session.
As the organization continues working
remotely, virtual information sessions are one of the ways the AUC has continued
to develop innovative and efficient regulatory solutions while navigating through
the COVID-19 crisis.