The AUC ensures utility companies meet their requirements in planning, developing and operating utility infrastructure and their interactions with landowners.
The construction, maintenance and operation of AUC-approved utility infrastructure is subject to AUC conditions of the utility owner. These can be requirements around land access and notice, livestock protection, around weed control, and even around what time of year heavy equipment may be used.
The AUC also may have requirements around noise, dust and timing of work.
Landowners or residents that are directly impacted by utility construction, maintenance and operations issues are encouraged to contact the utility company to seek resolution. If this is unsatisfactory, landowners and residents are encouraged to contact the AUC.
When warranted, the AUC will investigate non-compliance with its decisions, which may and often do include conditions around the construction, maintenance and operation of utility infrastructure. This includes environmental, including wildlife requirements.
Additionally, in its decision making, the Alberta Utilities Commission has responsibilities to ensure landowners (and anyone who has a right to use the land) who may be directly and adversely affected by its decisions on utility matters have an opportunity to have their concerns heard and understood.