Consultation for Rule 004 - Tariff Billing Codes


Alberta Utilities Commission holds consultations with stakeholders to develop rules

​​​​​Consultation for Rule 004 - Tariff Billing Codes

Status: Ongoing

Last updated: January 1, 2020


Rule 004 sets out the requirements for owners of electric or natural gas distribution systems to provide timely and accurate tariff billing information to retail service providers in a standardized format. This helps to ensure that billing to the end-use electricity and natural gas customers are also billed in a timely and accurate manner.

The AUC initially developed the tariff billing code in 2004 using a consultative process to define the necessary business rules and processes to enable the transfer of billing information between AUC-regulated electric and natural gas distribution companies and the retailers that are responsible for billing the end-use customers.

The AUC regularly engages with stakeholders to identify improvements and revisions that need to be made to Rule 004 to keep the rule relevant and reflective of the requirements of the retail electricity and natural gas market.

The distributor and retailer test scenarios have be developed as a result of the most recent work of the tariff billing code revision working group.​

Standard codes

The current codes provided are subject to Rule 004 requirements in order to provide timely and accurate tariff billing information.

Background to development of the code:

Carbon Levy Implementation and follow-up

Fort McMurray fires stakeholder meetings on customer and billing issues

On May 3, 2016, Fort McMurray and surrounding areas in the Regional Municipality of Wood Buffalo were under threat of an out of control wildfire that resulted in the government issuing a mandatory evacuation order to approximately 80,000 residents in the area. On May 4, 2016, ATCO Electric and ATCO Gas advised market participants that they were actively monitoring the situation in the Regional Municipality of Wood Buffalo area and working with local authorities and provincial officials to keep residents, employees and emergency personnel safe.

In order to ensure effective oversight of utility delivery, and to support government efforts to minimize the impact on affected Albertans, AUC staff invited industry stakeholders who had customers in the Regional Municipality of Wood Buffalo area to participate in a number of telephone conference calls.

Retailer performance metrics reporting
The following document templates are to be used by regulated retailers for reporting results for each of the retailer performance metrics described in Table 2-2 in Section 2.14 of the code.

Performance Monitoring Metrics Pseudocode
The following document describes, in a generic way, the programming logic that should be taken into consideration when developing reporting results for each of the distributor performance metrics described in Table 2-2 in Section 2.14 of the code.

Distributor performance monitoring metrics reporting
The following document templates are to be used by regulated electric and gas distributors for reporting results for each of the distributor performance metrics described in Table 2-2 in Section 2.14 of the code.

Distributor specific practices
Distributors have different operational practices that affect how tariff billing information is disclosed.

The AUC has solicited disclosure of the following:

Compliance plans 
The compliance plans outline the procedures, roles, responsibilities and timelines to transact according to the rule. Version 2.0 of the rule was in effect as of April 1, 2015.

Compliance plans applicable to previous versions of the Tariff Billing Code (Versions 1.0 to 1.3)

Compliance plans - exemptions

Exemptions, if any, can be found within the compliance plan of the individual distributor and regulated rate providers.


Rule004Rule004 effective January 1, 2020Alberta Utilities CommissionVersion 2.32020/01/01Rule (current)2020
2019-12-16-Rule004-Version2.3Rule 004 Version 2.3 effective January 1, 2020Alberta Utilities CommissionVersion 2.32020/01/01Rule (current)2020
2017-12-22-Rule004-Version2.2Rule 004 Version 2.2 effective January 1, 2018Alberta Utilities CommissionVersion 2.22018/01/01Rule (issued)2018
2017-12-31-ResponsesStakeholderCommentsAUC responses to stakeholder commentsAlberta Utilities CommissionVersion 2.22017/12/22Comments (responses)2017
Bulletin 2017-12Amendments to Rule 004: Alberta Tariff Billing Code RulesAlberta Utilities CommissionVersion 2.22017/12/22Bulletin2017
2017-09-13-Rule004-IndustryConsultationMeetingSummaryIndustry consultation meeting summaryAlberta Utilities Commission2017/09/13Meeting summary or notes2017
2016-09-30-Rule004-StakeholderCommentsTableStakeholder Comments TableAlberta Utilities CommissionVersion 2.12016/09/30Comments (stakeholder)2016
2016-09-30-Rule004Rule 004 effective September 30, 2016 to December 31, 2017Alberta Utilities CommissionVersion 2.12016/09/30Rule (issued)2016
2016-09-08-Rule004-MeetingSummary-FortMcMurrayStakeholdersMeetings to discuss Fort McMurray wildfireAlberta Utilities Commission2016/09/08Meeting summary or notes2016
2016-09-08-Rule004-CustomerBillingSummary-FortMcMurrayFiresCustomer billing summary scenarios table - Fort McMurray firesAlberta Utilities Commission2016/09/08other2016
2016-09-07-Rule004-CarbonLevyStakeholderConsultations-MeetingSummaryMeetings to discuss the implementation of the proposed provincial carbon levy related to natural gas for heatingAlberta Utilities Commission2016/09/07Meeting summary or notes2016
2016-08-16-Rule004-ProposedChangesProposed changes for Rule 004Alberta Utilities CommissionVersion 2.12016/08/16Comments (responses)2016
2016-08-16-Rule004-DraftProposedVersion2.1Draft version 2.1 of Rule 004Alberta Utilities CommissionVersion 2.12016/08/16Rule (draft)2016
2016-02-17-Rule004-TBCCompliancePlan-AltaGasTariff Billing Code Compliance plan of AltaGas Utilities Inc.AltaGas Utilities Inc.2016/02/17other2016
2015-12-10-Rule004-LocalAccessFeeRecommendedMunicipalityNamesLocal access fee recommended municipality namesAlberta Utilities Commission2015/12/10other2015
2015-12-10-Rule004-TBCMunicipalityCodesTariff Billing Code municipality codesAlberta Utilities Commission2015/12/10other2015
2015-08-05-Rule004-TBC_REACodesTariff billing rural electric association codesAlberta Utilities Commission2015/08/05other2015
2015-05-14-Rule004-MeetingSummaryWorking Group Meeting SummaryAlberta Utilities Commission2015/05/14Meeting summary or notes2015
2015-03-24-Rule004-ResponsesStakeholder responses comment matrixAlberta Utilities CommissionVersion 2.02015/03/24Comments (stakeholder)2015
2015-01-01-Rule004Rule 004 effective April 1, 2015 to September 29, 2016Alberta Utilities Commission2015/03/11Rule (issued)2015
2015-02-23-Rule004-draftRule 004 Draft versionAlberta Utilities CommissionVersion 2.02015/02/23Rule (draft)2015
2015-02-23-Rule004-ResponseTemplateRule 004 Stakeholder Response TemplateAlberta Utilities Commission2015/02/23Comments (template)2015
2014-11-19-Rule004-MeetingSummaryWorking Group Meeting SummaryAlberta Utilities Commission2014/11/19Meeting summary or notes2014
2014-10-02-Rule004-MeetingSummaryWorking Group Meeting SummaryAlberta Utilities Commission2014/10/02Meeting summary or notes2014
2014-05-29-Rule004-MeetingSummaryWorking Group Meeting SummaryAlberta Utilities Commission2014/05/29Meeting summary or notes2014
2014-03-18-Rule004-StakeholderCommentsTableProposed changes - Stakeholder Comments TableAlberta Utilities Commission2014/03/18Comments (responses)2014
2014-03-05-Rule004-MeetingSummaryWorking Group Meeting SummaryAlberta Utilities Commission2014/03/05Meeting summary or notes2014
2012-10-03-Rule004-MeetingSummaryIndustry Consultation Meeting SummaryAlberta Utilities Commission2012/10/03Meeting summary or notes2012
2012-06-06-Rule004-MeetingSummaryIndustry Consultation Meeting SummaryAlberta Utilities Commission2012/06/06Meeting summary or notes2012
2012-04-04-Rule004-MeetingSummaryIndustry Consultation Meeting SummaryAlberta Utilities Commission2012/04/04Meeting summary or notes2012
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