AUC’s electronic filing tool used to manage, search and upload application documents
Rules that set out requirements and processes for all entities under AUC jurisdiction
Full list of all recently issued regulatory documents
Legislation regulating the energy and utility sector
Current electricity and gas rates in Alberta
How the AUC reviews and determines utility rates
Resources for questions and general concerns involving regulated utilities
Answers to common utility related questions
Highlighting a few projects and applications currently being reviewed and considered
General information about creating an account and using the eFiling System
A list of active registered applications being considered
What is involved in reviewing power generation facilities in Alberta
Established process to review applications
Livestream broadcast of AUC hearings
Engage in a consultation
Resources for participating in an AUC hearing process
A trusted leader that delivers innovative and efficient regulatory solutions for Alberta
Your source for AUC news, bulletins and announcements
Electric, gas, water utilities and renewable power generation
Stories of innovative regulatory solutions for Albertans and happenings at the AUC
The AUC's hours of operation are business days from 8 a.m. to 4:30 p.m.
Eau Claire Tower
1400, 600 Third Avenue S.W.
Calgary, Alberta T2P 0G5
Hours of operation: 8 a.m. to 4:30 p.m.
103 Street Centre
Suite 1300, 10130 – 103 Street
Edmonton AB T5J 3N9
Please check our calendar for office closures, hearing and meeting locations.
310-4AUC in Alberta (or 403-592-4500)
Outside of Alberta: 1-833-511-4282
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Multi-media and B-roll inquiries:
The AUC’s freedom of information and privacy coordinator responds to questions about access to information and protection of privacy under the Freedom of Information and Protection of Privacy Act.
Please contact the website administrator with your comments, questions or problems with the AUC website.
Please contact us through our general phone number or email if you are unsure about the most efficient way to file a complaint or concern. Billing complaints are considered first through your billing service provider and then through the Utilities Consumer Advocate. To submit a formal complaint of a contradiction of approved terms and conditions of service, complete the complaint form describing the issues and email firstname.lastname@example.org.
For confidential complaints alleging wrongdoing or misconduct by the companies the AUC regulates, an email can be sent to the AUC general counsel. Please see the AUC Policy for Third Party Complaints for more information prior to sending an email.