Access to the eFiling System

The eFiling System is an electronic filing tool used to access, manage, search and upload documents.

Current rates and terms and conditions

The AUC sets regulated utility rates to ensure customers receive safe and reliable service at just and reasonable rates.

Decisions and notices

​​​​​​​​​​​​​​​Recently issued decisions, notices and approvals are available on our website. The full listing of regulatory documents should be accessed through the eFiling System.

News, announcements & bulletins

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Emergency Billing Relief Program for mandatory evacuation orders

The AUC is notifying parties of its intent to run the Emergency Billing Relief Program (EBRP), as directed by the Government of Alberta. The program provides electricity and gas billing credits to eligible customers affected by mandatory evacuation orders due to emergencies such as wildfires, floods or other emergencies.

The credit has increased to $25 per service, and no late fees, penalties, or disconnections should apply during an evacuation.

Read the full Bulletin 2026-05.

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Updates to Indigenous honoraria in Rule 009

The AUC has finalized the Indigenous honoraria table introduced on an interim basis in Rule 009: Rules on Intervener Costs, Appendix A: Scale of costs, with minor updates.

The AUC consulted on the interim amendments to introduce Indigenous honoraria to clarify the availability of cost recovery for Elders and Knowledge Holders who provide expert evidence on traditional land use, environmental studies or participate in oral Indigenous knowledge sessions. These amendments also include professional fees for consultation coordinators and staff who support Indigenous groups’ involvement in AUC proceedings.

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Guidance and minor administrative changes to Rule 012

The AUC has issued guidance to support consistent interpretation and application of Rule 012Noise Control. This guidance is advisory (not binding) and addresses common questions, technical clarifications and acceptable approaches for noise assessments and management.

Minor administrative edits to Rule 012 (clarity improvements and typo corrections only) take effect April 17, 2026. No new requirements are being introduced.

The revised Rule 012, guidance and supporting documents are available on the Rule 012 web page (including a blackline version and a summary of minor changes).

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