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Submit a complaint to the Alberta Utilities Commission regarding regulated utilities or energy services using this form
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The eFiling System is an electronic filing tool used to access, manage, search and upload documents.
The AUC sets regulated utility rates to ensure customers receive safe and reliable service at just and reasonable rates.
Recently issued decisions, notices and approvals are available on our website. The full listing of regulatory documents should be accessed through the eFiling System.
The Alberta Utilities Commission (AUC) is pleased to announce that JP Mousseau has assumed the role of chief executive, effective September 1, 2026. JP, who brings more than 25 years of experience with the AUC and its predecessor tribunals, was previously announced as the incoming chief executive in July. JP succeeds Bob Heggie, who is stepping down after more than three decades of distinguished service. Bob will continue to support the AUC as an advisor on strategic matters until June 30, 2027.
More information can be found in 2026-09-01-Announcement.
The AUC launched an engagement to implement amendments to Rule 021 and Rule 028. Feedback is being sought from all market participants involved in load settlement concerning amendments to Rule 021 and Rule 028 to effect Alberta Time.
The AUC has drafted amendments to Rule 021 and Rule 028, and is now seeking stakeholder feedback on these draft amendments, found on the AUC Engage page.
The deadline for submissions is September 18, 2026.
More information can be found in Bulletin 2026-12.
The AUC is seeking feedback on Rule 024: Rules Respecting Micro-Generation and the microgeneration connection process. Input from stakeholders will help identify opportunities to improve timelines, communication, cost transparency and other aspects of the connection process.
In response to stakeholder feedback, the deadline has been extended to September 8, 2026.
The written engagement will be hosted on the Rule 024 AUC Engage page.
More information can be found in Bulletin 2026-10-Amended.
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