A​UC​’​s r​o​le

The AUC has both an investigation and enforcement role

Pipelines and safety

Enforcing provincial pipelines legislation, regulation and AUC rules

Market​ oversight & administrative penalties

​​​Ensuring public confidence in the proper functioning of Alberta’s electricity market and fair energy pricing for Alberta consumers

Envi​ron​ment, wildlife and noise

Ensuring environmental and wildlife protection requirements and related conditions and orders are followed

Landowner issues

Ensuring landowners are respected as utility companies meet their obligations in planning, developing and operating utility infrastructure

Rates enforcement

Investigating if/when rates are being charged unfairly or incorrectly, or when terms and conditions of service are not being applied correctly

Billing enforcement

Ensuring regulated customers receive safe and reliable service at just and reasonable rates