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Rule 011 applies to rate applications for investor-owned water utilities with a small customer base. The rule provides that AUC staff may assist water utilities and its customers in developing just and reasonable rates. The reason for this assistance is to minimize regulatory costs.
Rule 011: Rate Application Process for Water Utilities [PDF]
Previous versions of this rule and related bulletins can be found in the consultation documents library. Sort by topic (Rule 011) and by document type to find the information you are looking for.
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